Frequently Asked Questions
Everything you need to know about your Dennison timepiece.
What kind of movement is used in Dennison watches?
Every Dennison timepiece is engineered with a high-precision Japanese quartz movement to ensure accurate timekeeping and long-term reliability.
Are the watch straps interchangeable?
Yes, most of our collections feature quick-release spring bars, allowing you to swap leather bands or mesh straps in seconds without any tools.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return window for all unworn watches in their original packaging. Please ensure the protective plastic films are still intact to qualify for a full refund.
Are Dennison watches water-resistant?
Our watches have a water resistance rating of 3ATM or 5ATM, meaning they can withstand splashes and rain, but they are not recommended for swimming or diving.
Do you offer a warranty on your products?
Yes, all Dennison watches come with a 24-month limited warranty covering manufacturing defects in the movement, case, and crystal.